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Right of Withdrawal

You have no right to cancellation if reservations are made via our online shop, as we have already informed you in our general terms and conditions Part II Number 10.

For agreements for the delivery of sealed goods which, owing to reasons of health protection or hygiene, are not suitable for return, you shall have no right of revocation in accordance with § 312g Para. 2 No. 3 Civil Code if the seal was removed after delivery was made.

With other orders made via our online shop you have, if you are a consumer, the following right of cancellation:


You have the right to cancel this contract within fourteen days without giving a reason.

The period in which you can cancel is fourteen days from the day you or a third party nominated by you, who is not the carrier, have or has taken possession of the goods.

In order to exercise your right to cancel, you must inform us (Badeparadies Schwarzwald TN GmbH, Am Badeparadies 1, D-79822 Titisee-Neustadt, Telephone: +49 (0) 7651 / 9360 333, Fax: +49 (0) 7651 / 9360 122, Email: by means of an unambiguous declaration (e.g. a letter sent by post, fax or email) of your decision to cancel this contract. You can can use the attached template cancellation form for this purpose, although this is not mandatory.

To keep to the period of cancellation, it is enough if you send the information of the exercise of your right to cancellation before the period for cancellation has expired.


If you cancel this contract, we have to refund all payments that we have received from you including delivery costs (with the exception of additional costs because you chose a different type of delivery than the standard, economical delivery which we offered) immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. For this refund, we will use the same method of payment that you used in the original transaction, unless we have expressly agreed otherwise with you; in no case will you be charged any fees for this refund. We can refuse the refund until have re-ceived the goods back or you have provided evidence of sending the goods back, whichever is the earlier.

You must send the goods back without delay and in all cases within fourteen (14) days from the day on which you informed us of the cancellation of this contract, to

Badeparadies Schwarzwald TN GmbH
c/o Badewelt Sinsheim GmbH
Badewelt 1
74889 Sinsheim

or hand them over. The period for return will be kept if you send off the goods before the expiry of the cancellation period of fourteen (14) days.

You shall assume the direct costs for the return shipment of the goods.
You must pay for any loss in value of the goods only if this loss in value is attributable to a non-required handling of the goods in order to inspect the quality features, characteristics and functionality of the goods.

If you have requested that the services should begin during the period of cancellation, you will have to pay us an appropriate amount, corresponding to the proportion of the services already provided up to the point when you informed us of the exercise of your right of cancellation regarding this contract compared to the total extent of the services planned in the contract.



In case that you exercise your right of revocation, you must assume the direct costs of the return shipment if the delivered goods correspond to the ordered goods.

You can find a template cancellation form here:


(If you wish to cancel the contract, please fill out this form and send it back.)


Badeparadies Schwarzwald TN GmbH
Am Badeparadies 1,
D-79822 Titisee-Neustadt


I/we (*) herewith cancel the contract concluded by me/us (*) regarding the purchase of the following goods (*)/the provision of the following service (*):




Ordered on (*)/received on (*): _______________________________________________

Name of the consumer(s): _______________________________________________

Address of the consumer(s): _______________________________________________


Signature of the consumer(s)

(only when sent in paper form)

Date: _________________________________

(*) Strike out if inapplicable.